Our Services

UtilityPay is a safe and secure electronic payment solution that provides City and Municipal Utility Departments with the ability to accept payment of fees and scheduled obligations online 24 hours a day, seven days a week.

When making a payment, UtilityPay gives users the flexibility of paying with their Visa, MasterCard or Discover Card.

Additionally, UtilityPay will provide you with credit card readers that will attach to a PC at your payment location(s) enabling your payment locations to accept credit card payments in person.

Features
  • UtilityPay hosts your Utility Department's payment website.
  • Website is customized with detailed contact and payment information.
  • All payments made through https://access.utilitypay.org or onsite are deposited directly in your bank account within 24-48 hours.
  • UtilityPay provides all signage for payment location(s) and payment notices.
  • 24 hours a day, 7 days a week technical support.
UtilityPay provides all of the above, including custom website, hosting, and credit card equipment completely FREE of charge. UtilityPay pays all monthly credit card processing fees. No processing fees are ever assessed to the utility.
Our Philosophy
We are committed to evaluating the needs of each government entity individually and to designing that entity a customized electronic processing solution. We are committed to increasing payment compliance, while decreasing foot traffic at your payment locations. We will provide you the ability to collect payments by credit/debit card, without merchant liability or ever paying processing fees again. Most importantly, we are committed to you.